Legal Information

GENERAL POLICIES

If price for child is available, is for children under 10 years.

Restrictions for physical activities tours:
• Persons with heart conditions
• Pregnant women
• Handicapped persons
• Children under 4 years old
• Persons with asthma or any other respiratory problems
• Persons under illegal substance or alcohol will have their tour canceled without a refund

48 HOURS MINIMUM ADVANCE BOOKING REQUIRED. In some tours the Hotel pick-up is provided from most Los Cabos hotels. Please provide your hotel name when making your reservation. Minimum of 2 persons required for most of the tours to operate. Rates are per person and in US dollars.
There is a $3.95 processing fee per order. This is a flat fee regardless of the number of tickets or tours purchased on an order. There is a service charge per ticket. This charge will be reflected on your summary before you checkout. The total shown includes any and all taxes, fuel surcharges, and service fees. There are no additional charges.

Cancellation Policy: There are no refunds. All sales are final.

Change Fee Policy: If changes are allowed on a tour or activity, a $20.00 per reservation change fee will be applied for any change to a reservation. Please note that some tours and activities do not allow any changes. Date changes can be made only if we can confirm availability on the new date. While we cannot guarantee any changes can be made, all change requests must be submitted a minimum of 48 hours prior to the tour departure and must be handled on an individual basis through our Reservations Center.

Privacy Policy

The type of information requested from users of services includes,but is not limited to, name, e-mail address, address, zip code, date of birth, credit card information and additional information important for the payment process.

The credit card information is used only during the time that the services are hired.

By registering, the owner of the data gives full and voluntary consent to provide personal information that may be required, with the understanding that if the user decides not to provide mandatory information, he/she will not be able to access the services that require such information,however, he/she will be able to access all other services that do not require this information.

Also, we collect the e-mail addresses of those who communicate with us via email The information that the user of our web site provides may be used to: contact him/her in case of reservation changes, detect or prevent possible cybercrimes, conduct customer surveys, manage customer relationships and improve the content of our website. If you provide your phonenumber through the web site, we will only contact you this way in case of change of reservations orquestions related to the payment process.We are committed not to transfer your personal information to third parties.